At buyingfurniture.co.uk we are committed to our customers and are proud to promote a friendly, professional and quality assured service and confidently believe that your experience with us will be hassle-free, leaving you feeling completely satisfied and happy to return.
Affordability - Buying Furniture understand that customer's expect good quality products yet want to feel they have paid a fair price. We continuously strive to remain competitive across all our product ranges and concentrate our efforts on ensuring that we offer our best price at all times.
Product Choice - We have an extensive product range which is contunually being expanded with the latest available products, ensuring that our customers are offered a comprehensive choice from reputable suppliers and renowned resources to furnish every room in the home.
After Sales - At Buying Furniture a happy customer is hopefully a returning customer, so we believe in offering the best possible service from order right through to delivery - and beyond. We understand that occasionally a customer may require our services after their product has been delivered, whether that be for further product advice, to report a fault or to simply to say how pleased they were with our service, but whatever the reason, Buying Furniture has a team of friendly, understanding advisors who will handle each case with efficiency, patience and integrity.
Advice and Assistance - Our team of experts have over 25 years professional service within the furniture and retail sectors giving us considerable knowledge in a broad spectrum of areas. We welcome any questions from customers considering purchasing a product and will make stringent efforts to answer them within a timely fashion.
Complaints and Feedback - We very much hope that customers shopping with Buying Furniture will have no reason to make a complaint against either the product they have received or the quality of our service or delivery. However, we realise that occasionally a customer may feel it necessary to raise an issue in this regard. We always answer every email or letter as soon as is practically possible and can guarantee that at Buying Furniture no customer is ever ignored. Customers are our business, we look after them, assist them and aim to give them the best on line experience. As well as receiving complaints we very much welcome customers' positive feedback and reviews which are important to us and help in our continuing push for perfection.